Terakeet Adopts New Leadership Principles


Leadership is prime to Terakeet’s id. We constantly attempt to be pioneers in enterprise innovation, partnership, and employment. 

Our crew established three management ideas to additional our dedication to management and outline our philosophy. They’re designed to be approachable for all staff — executives, managers, and particular person contributors alike. 

Why did we create management ideas?

Leadership ideas set up what’s essential to our firm tradition and our folks, and information our selections accordingly. They assist form the environment and set expectations for the way we work together with one another, our purchasers, and people exterior our group. 

When put into apply they are often personally transformative whereas additionally offering a framework to think about company-wide challenges. Our new management ideas have been chosen as a result of they mirror our tradition at its finest — and when extensively adopted, they develop into our behavioral norms. 

Terakeet’s three management ideas

The next ideas have been purposely crafted after dialog and enter from varied Terakeet crew members and leaders. We requested a few of our executives to share their views on every precept and the way it impacts Terakeet’s work for purchasers and staff.

  1. Take Possession

Taking possession is about taking direct duty and initiative — whether or not that be fixing issues, studying from errors, or anticipating our long-term future. To attain success, organizations want leaders who’re prepared to take possession of the wins and the setbacks.

“To me ‘take ownership’ is a combination of being willing to roll up your sleeves and do things on behalf of the company and your team that demonstrates your skills and unique ability to impact outcomes,” mentioned CEO & Co-Founder Mac Cummings when requested what about his perspective on this precept. 

“It also means taking responsibility for something that may or may not work out perfectly, because we all have learned that it is better to try and fail temporarily than not to try at all. Critics are everywhere, but to be a ‘Keeter is to be a doer.”

Mac has lengthy shared how his leadership philosophy hinges on recognizing the dangerous alongside the great, and never being afraid to debate the difficult elements of your story with a view to develop. 

“Ownership is the swiftest route to leadership, for it demands accountability and courage,” mentioned Pat Danial, Chief Expertise Officer & Co-Founder, about what taking possession means from his standpoint.  

“When one takes ownership and leads by example, their sense of purpose and responsibility becomes contagious, inspiring others to take on challenges and break down further barriers to opportunity.”

  1. Assume Constructive Intent

Assuming constructive intent means selecting to imagine these we work together with inside and outdoors of Terakeet have our greatest curiosity at coronary heart and good intentions total. It additionally means assuming these round us are doing their finest with what they’ve. 

It may be simple to misconceive one another and let feelings and frustration cloud judgment. However most individuals don’t deliberately wish to trigger hurt, and assuming dangerous intent might create a poisonous setting. 

This precept is designed to breed kindness, compassion, and teamwork throughout the group. Terakeet’s Chief Individuals Officer, Lynn Fraas, says this precept is particularly essential in a remote-first setting. 

“At Terakeet, we strive to assume positive intent in our interactions with others. On the surface, this sounds easy. In practice, it is one of our most challenging values,” mentioned Lynn. 

“Human nature ensures assuming positive intent is difficult to consistently achieve. However, it is critical to our success in a remote-first environment where in-person interactions are limited. It allows us to value conflicting opinions as we strive to drive superior outcomes for our customers, our teams, and our company.”

Alicia and Cali talking with a computer
  1. Do The Proper Factor

As Terakeet staff, there’s nothing we prioritize greater than our values, together with teamwork, partnership, and excellence. We maintain ourselves to the very best requirements of integrity so we might be the perfect associate and employer doable. Each determination takes this precept under consideration.

Doing the correct factor is about treating one another with respect and committing to a larger trigger. Once we decide to doing the correct factor, we profit our friends, our purchasers, and ourselves.

“Whether it’s a partnership with your colleague or your client, do the right thing is a principle that lays the necessary groundwork from which trust and success are built,” says Shannon Reedy, Chief Income Officer. 

“To have the common understanding that, regardless of the situation, you commit to not taking shortcuts and leading with honesty and their best interest, is the only way Terakeet will continue to build meaningful relationships and high-integrity programs.”

These management ideas are well-representative of who we’re and what we care about. As Terakeet continues to develop and diversify as a enterprise, these tenets will function a north star for workers. 

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