Web internet hosting is usually a difficult half of any net improvement enterprise. You wish to give your shoppers good service, however you additionally wish to run an environment friendly and worthwhile enterprise. WHMCS is an easy-to-use interface that can assist you handle—and develop—your online business.
What Is WHMCS?
WHMCS is an all-in-one shopper administration platform that can assist you automate your internet hosting enterprise. It permits you to promote services and products, routinely arrange internet hosting accounts, deal with recurring billing, and cope with help points.
You can create customized internet hosting packages and promote them on to your shoppers. Plus, it’s designed for automation, so account provisioning, billing, and electronic mail are all arrange routinely.
Liquid Web resellers get a free WHMCS license, and our specialists might help you take advantage of of it.
How Can WHMCS Help?
It is usually a key system in your internet hosting enterprise. It’s designed that can assist you be extra environment friendly and provide seamless providers to your shoppers.
We’ve obtained 5 particular methods it will probably assist:
1. Sell Web Hosting
The most simple operate that WHMCS helps with is promoting internet hosting straight out of your web site.
When a buyer buys a internet hosting bundle from you, WHMCS routinely processes the cost, provisions a Cpanel account, and sends the client an electronic mail with all the main points. No work from you.
There are a ton of choices and extras obtainable:
- You can fully customise the product choices, creating your personal packages, names, costs, and extra.
- You can arrange totally different cost plans, together with recurring billing and computerized renewal.
- If you don’t wish to automate the method, you don’t must. You can have it routinely arrange when cost is acquired, or after you’ve had a shopper assembly—no matter works in your course of.
- You can edit all the e-mail templates for a personalized expertise.
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2. Sell Domain Names
You also can promote domains via WHMCS. You’re not restricted to only internet hosting.
If you have got an present relationship with a site registrar, you must have the ability to set it up via WHMCS. Or you may create a relationship with a brand new registrar utilizing the record of ones that work with WHMCS.
Enom is one of the beneficial choices, and by going via WHMCS you bounce as much as one other pricing tier that’s higher than what typical resellers can get.
3. Set Up Recurring Billing
More than simply domains and internet hosting, you need to use WHMCS to promote absolutely anything. With the recurring billing choice, you may set your self up for ongoing recurring revenue.
So you could possibly promote web site administration plans that routinely renew each month or yr.
Set up packages particular to what your shoppers want. Maybe that’s an all-in-one providing, or possibly it’s an a la carte strategy the place shoppers can select net improvement, design, internet hosting, domains, ongoing upkeep, help, and so on.
4. Support Tickets for Clients
WHMCS additionally has a platform to deal with help tickets for shoppers. Rather than coping with a barrage of emails or paying for a third-party system, you may combine your help efforts along with your gross sales choices in a single helpful spot.
Like any customary ticketing system, you may see a queue of help tickets, add notes, ship replies, create customized fields, connect recordsdata, maintain a shopper log, and so on.
You also can add workers to evaluate tickets the place they’ve restricted entry to the help part, so that you’re not the one one dealing with help questions.
5. Support Knowledge Base
Because widespread help questions come up on a regular basis, you may as well create a help data base. This is a approach to provide self-help for shoppers and decrease the time you spend coping with help questions.
You do must create the help articles, however there’s a complete infrastructure to deal with it. You can arrange classes and sub-categories, set the show order, see which articles are seen most, and extra.
You also can provide downloads which are obtainable behind a login, so you may provide each a public data base and unique articles for shoppers solely.
What Else Can WHMCS Do?
Running a internet hosting enterprise can take quite a bit of precious time.
You want a platform that may assist simplify and automate all features of your online business so that you’re not doing repetitive duties, or utilizing separate techniques to provision accounts, invoice your shoppers and supply help.
WHMCS is the market chief in internet hosting billing and automation and gives essentially the most superior automation platform for internet hosting corporations in the marketplace right this moment. Designed particularly for the Web Hosting, ISP and WISP industries, no different billing software program comes near offering the options, flexibility, and performance that WHMCS contains.
In the infographic under, we present you 5 Ways WHMCS saves you time from offering a single centralized platform for managing all features of your online business to automating your complete buyer lifecycle so you may concentrate on what issues most – rising your online business and supporting your buyer’s success.
Growing Your Business
WHMCS is fairly highly effective. It will be quite simple, nevertheless it additionally has quite a bit of element and complication via plugins and add-ons that basically make it versatile.
All of meaning you have got the instruments at your disposal to develop your online business. You can provide the packages you need and promote them on to your shoppers. You can arrange the method and system you need, tailor-made to your model and voice. Give your shoppers the expertise you need them to have.
And it’s all provided in an easy-to-use, one-stop, seamless system. WHMCS is the billing and automation platform to make your job simpler and assist your online business do higher.
For extra assist with WHMCS, watch our Grow Your Web Business With WHMCS webinar.