9 tips for troubleshooting why your site name isn’t showing up properly in the Google search results


With favicons and site names now showing in each the cell and desktop search results, it’s vital to ensure each are showing up appropriately. Find out how Google generates site names and learn how to troubleshoot the improper site name showing up in the SERPs.

Along with serving to a lot of corporations with favicon issues in the Google search results, I’ve additionally had corporations attain out about botched site names. Site names are the visible accomplice to favicons and reside to the proper of the favicon and above the url. The favicon and site name mixture can positively impression how customers understand your site and may impression click-through price from the SERPs, so they’re vital to get proper.

For instance, right here is an instance of site names showing in the search results for Newegg and Finest Purchase:

An example of site names in the Google search results.

In Could of 2019, Google rolled out favicons and site names in the cell search results. At the moment, Google defined that the visible therapy would even be coming to desktop in some unspecified time in the future (and I had been sharing that data usually to ensure site house owners had been ready). Properly, the desktop rollout finally happened on March 8, 2023 (after heavy testing over the previous a number of months). So now it’s much more vital to be sure to put your finest foot ahead in the search results…

First, in case you are having issues with favicons (and never your site name), then learn my publish devoted to favicon points. This publish is concentrated on site names (which is the name Google is offering to the proper of the favicon and above the url). I’ve seen some bizarre conditions with site names since 2019… and this publish gives a lot of tips for ensuring the proper site name exhibits up in the SERPs.

Here’s a fast desk of contents if you wish to bounce to particular sections:

A number of Names, A number of Variations:
First, it’s vital to know that Google could possibly be offering a number of site names in the search results proper now for your web site. The simplest approach to examine this out is to fireside up Google Search Console (GSC), examine the Efficiency reporting, open an incognito window in Chrome, after which begin testing searches throughout each desktop and cell. You may be shocked with what you discover.

For instance, you may see varied site names showing up for your listings, together with acronyms, the full area name versus your model name, an individual’s name, and extra. I like to recommend documenting the queries and taking screenshots of the variations so you’ll be able to simply observe site name modifications over time.

How Does Google Create Site Names?
After going by way of the means of checking and documenting site names, you may be questioning how Google truly creates a site name. Properly, Google explains in it documentation that they use a number of indicators for making a site name. I’ll rapidly cowl every under after which cowl varied points I’ve seen when serving to corporations troubleshoot site name issues.

Structured Information:
You possibly can present WebSite structured data that may affect the site name in the search results. For instance, you’ll be able to present each a name after which alternateName property. I extremely suggest doing this to keep away from issues down the line. You solely want so as to add this to your homepage and it’s very straightforward to do.

Title tags:
Sure, title tags are nonetheless extraordinarily vital on a number of ranges Search engine optimization-wise. However for site names, it’s one other sign that Google makes use of to know the site name. So don’t overlook the energy of creating positive your model name is precisely mirrored in your title tags (and particularly on the homepage).

Google additionally explains that headings are vital. And simply to make clear, I’m referring to html headings like


, and many others. Evaluate your homepage and be sure to are precisely utilizing the name you need Google to make use of as your site name in the heading tags. It’s simply one other sign Google will use.

Open Graph tag: og:site_name
Google may use the open graph tag og:site_name when understanding which site name to make use of. So don’t depart that out both, particularly in case you are having issues with site names in the search results.

Not confirmed, however had me pondering… Are inbound hyperlinks and anchor textual content influencing site names?
I simply helped an organization troubleshoot the improper site name showing up in the SERPs, and after digging in a bit, I  began questioning how anchor textual content may be influencing the site name. For instance, inbound hyperlinks utilizing the improper model anchor textual content. I noticed that closely with the site in query, so it’s potential… I’d attain out to Google about this simply to get some clarification. I’ll replace this publish if I hear again from them about this.

For instance, an internet site that had the improper site name showing up in the SERPs had many inbound hyperlinks pointing at it utilizing that name as the anchor textual content:

Does anchor text influence site names in Google Search?

Now for some tips primarily based on my work serving to corporations with the improper site name showing up in the search results.

9 tips for troubleshooting site names in Google’s desktop and cell search results:
Beneath, I’ll cowl a number of points that could possibly be inflicting issues with your site name showing up properly in the search results. That is primarily based on serving to a lot of corporations with site name issues.

1. WebSite Structured Information on the area homepage:
I lined WebSite structured knowledge earlier in this publish, and Google lists that first in their documentation. I extremely suggest including correct WebSite structured knowledge to your homepage and offering each name and alternateName properties. Once more, it’s very straightforward so as to add to your homepage and I’ve seen this work properly when serving to corporations. After including the structured knowledge and verifying it’s legitimate, it’s best to request indexing of your homepage in Google Search Console (GSC). Observe, it might take time for Google to recrawl your homepage, choose up the structured knowledge, and many others., so positively have endurance.

WebSite structured data for site names in Google Search

2. Duplicate homepages? Repair that (or no less than be constant).
If your site resolves with each www and non-www, or at http and https, then I extremely suggest 301 redirecting the non-canonical variations to the canonical model. For instance, 301 non-www to www if www is the canonical model of your site. And I might all the time make sure that to redirect all requests from http to https. Then Google will see one model of the homepage, the WebSite structured knowledge on the web page, title tag, and many others.

For instance, redirecting non-www to www:

Redirecting non-www to www

Should you can’t redirect the non-canonical variations for some motive, then be sure to are utilizing the identical structured knowledge on all variations of the homepage. Once more, that’s not nice on a number of ranges Search engine optimization-wise, however I needed to point out it. Communicate with your builders about utilizing redirects like I discussed earlier. You’ll be in significantly better form (and past simply site names).

3. Site names at the domain-level:
Google helps one site name per area (and not at the subdomain-level or subdirectory-level). Additionally, Google explains that the subdomains www and m are thought-about domain-level (so they’re particular circumstances). Simply hold this in thoughts in case you are making an attempt to have a unique site name present up for a subdomain or listing. That may’t occur (until it’s www or m).

How Google handles domains for determining site names in search

4. The homepage should be crawlable and indexable:
The site’s homepage should be crawlable by Google, or it may not be capable of precisely generate a site name. Be sure to aren’t mistakenly blocking the homepage by way of robots.txt. As well as, make sure that it’s indexable and it doesn’t comprise the meta robots tag or x-robots-tag utilizing noindex. In different phrases, make sure that it’s not being noindexed.

Blocking a homepage via robots.txt

5. Nest Structured Information Properly:
If you’re already utilizing WebSite structured knowledge on your homepage, then make sure that to nest site name properties appropriately and precisely. For instance, some websites are already utilizing Sitelinks search box structured knowledge. If you’re, then be sure to add site name properties appropriately in your JSON-LD code.

Nesting WebSite structured data properly

6. Adhere to Google’s content material pointers:
Google has supplied a bit containing content material pointers for site names. I extremely suggest reviewing these pointers to be sure to aren’t violating them. For instance, select a singular name, one which’s not deceptive, and double examine Google’s content material insurance policies for Search as properly to ensure your site name isn’t violating them.

Content guidelines for site names in Google Search

Additionally, use a concise, generally acknowledged name. Don’t present one thing tremendous lengthy that most individuals wouldn’t use. Google can truncate the site name on account of gadget limits. And as I lined earlier than, I like to recommend including an alternate name by way of structured knowledge, which will be an acronym. For instance, I exploit G-Squared Interactive after which GSQi as the alternate.

7. Consistency wins, align your indicators:
Google solely checks your homepage when creating the site name, so be in step with the use of that name throughout the homepage. For instance, make sure that your title tag, structured knowledge, headings, and og:site_name are all constantly utilizing the site name you need. To examine your open graph settings, you’ll be able to examine the supply code of your site by way of DevTools, or you should use Facebook’s sharing debugger, which is able to present the open graph tags getting used for a url.

Open graph tag for site name

8. Homepage Redirects and Vacation spot URLs:
If your homepage robotically redirects customers to a different location (like a subdirectory), then Google will use the site name primarily based on the goal of the vacation spot url you’re redirecting to. So, if your homepage redirects to /en/ or one thing like that, then Google will create your site name primarily based on the /en/ url and never the homepage. Simply make sure that the vacation spot web page will be crawled by Google and it’s not being noindexed by way of the meta robots tag or x-robots-tag.


9. Have Persistence As soon as Implementing Modifications:
As I lined earlier, it might take just a few days or longer for Google to recrawl the homepage and course of the modifications earlier than it updates your site name in the search results. I might periodically examine the search results by way of incognito mode in Chrome primarily based on high queries after requesting indexing of the homepage (after the modifications are applied). I’ve seen site names change comparatively rapidly for some websites, the place it takes longer for others. That is usually not an instantaneous change.

Request indexing in Google Search Console (GSC)

Abstract: Put your finest foot ahead with site names in the SERPs.
I hope this publish helped you perceive extra about how Google generates site names in the search results and learn how to troubleshoot site name issues. Favicons and site names are actually in each the cell and desktop search results and the therapy can impression a consumer’s notion of your model, and click-through price from the search results. I like to recommend ensuring each your favicon and site name are correct, look nice, and work for your enterprise. And once more, in case you are trying for particular assist with favicons, take a look at my publish devoted to troubleshooting favicons in the SERPs. Good luck.


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Ceaselessly Requested Questions:

Q: Can Google present a number of site names in the search results for my web site?

A: Sure, Google can present various site names for a single web site in the search results. It makes use of a number of indicators to construct the site name and you’ll finish up seeing a number of site names in the SERPs.

Q: Can I affect site names in the search results?

A: Sure, you’ll be able to influence the site name Google chooses by utilizing a wide range of strategies, together with utilizing structured knowledge, refining your title tag, heading tags, and utilizing the site_name open graph tag.

Q: Will utilizing structured knowledge assist Google perceive the proper site name?

A: Sure, utilizing WebSite structured data may also help Google perceive the appropriate site name. It’s not absolute, however may also help affect which site name is displayed by Google.

Q: Can I’ve a unique site name for subdomains or subdirectories?
No, Google chooses site names at the domain-level, so you’ll be able to’t have a unique site name for subdomains or subdirectories. There are two particular circumstances, that are www and m subdomains, that are handled like domains. For all different subdomains, you can not have a unique site name.

Q: How lengthy does it take for Google to vary the site name in the search results?

A: This utterly is determined by the site, how rapidly Google recrawls the homepage, processes the modifications, and many others. It’s vital to have patience. It could actually take days, or longer, for the appropriate site name to look in the search results. Additionally, Google may hold the present site name if it’s algorithms imagine that site name is appropriate.

Q: Can Google choose up the proper site name if I’m disallowing the homepage by way of robots.txt?

A: No, the homepage should be crawlable and indexable in order for Google to choose up the appropriate site name. Be certain Google can crawl and index the homepage. You possibly can take a look at the web page in the Robots.txt Tester and the URL Inspection Software in Google Search Console to ensure the web page is just not being blocked or noindexed.

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